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Emergency service 24/7 — on site within 90 minutes or less 418 555-0109

The Business

The plumber
who answers.

Plomberie Rivard is Martin Rivard, a master plumber in business for himself since 2006, and Kevin, his journeyman apprentice. Two trucks, no subcontracting.

418 555-0109
Martin Rivard
Master plumber · RBQ 5842-1177-01

The company

The price I quote on the phone is the price on the invoice.

A graduate of CFP Québec in plumbing and heating, Martin spent twelve years on commercial job sites before starting his own business in 2006. He mostly works in homes in the area, often for clients who have been calling him for fifteen years.

Two trucks on the road: Martin and Kevin, his apprentice journeyman for five years. No subcontracting, no salesperson showing up first. The person who gives you the price is the one who does the work.

CMMTQ
Member in good standing
2 years
Labour warranty
$2M
Liability insurance

The
journey

Twelve years on commercial job sites, then a business under his own name. Four dates that explain the way we work.

  1. 1994 The job sites A graduate of the CFP Québec plumbing and heating program, Martin learns the trade on commercial job sites.
  2. 2006 Plomberie Rivard Martin starts his business with a single truck and one rule: the price quoted on the phone is the price on the bill.
  3. 2021 A second truck Kevin joins the business as a journeyman apprentice. Two plumbers on the road, still no subcontracting.
  4. Today The same clients Many calls come from homes where Martin has worked for fifteen years, and from their neighbours.

Our promises

Five promises, in writing

  • 1 Written estimate before any work. Detailed, valid 30 days. If we find something else once the wall is open, we stop and call you.
  • 2 Two-hour appointment windows. No “sometime today”: 8 to 10 AM, 10 AM to noon, and a call 30 minutes before arrival.
  • 3 Two-year labour warranty. Plus the manufacturer's warranty on parts. If it happens again, we come back at no charge.
  • 4 We leave with our own mess. Drop cloths, shop vac, old parts loaded into the truck.
  • 5 Callback within two hours. On weekdays, any message left before 4 PM gets a same-day response.

What Our Clients Say

“Sunday evening backup. Martin was there in 40 minutes, the price quoted on the phone was honoured.”

Sylvain D. · Charlesbourg

“He told me my water heater could last two more years. Another company wanted to replace it right away.”

Hélène P. · Beauport

“Full bathroom redo. Floor was cleaner leaving than when he arrived.”

Jean-Philippe and Manon · Limoilou

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