Leaking right now?
Shut off the main water valve, then call. We'll walk you through it on the phone while the truck is on its way — it's free and often saves a floor.
Burst pipe, failed seal, dripping ceiling. We stop the water, repair it, document it for your insurance.
Basement drain backing up: mechanical clearing and camera inspection to find the cause.
Controlled thawing without an open flame torch, then insulating the faulty section so it doesn’t happen again.
Water heater leaking or dead: repair or same-day replacement, models in stock.
Before you call
Who comes to your home, what it costs and when we answer: it's all written down, page by page.
Avoiding the emergency
Four free habits that save us work — and save you a water-damage bill.
Disconnect outdoor hoses and shut the inside valve. The number-one cause of burst pipes in January.
Below -25°C, a thin trickle of cold water at the exterior wall faucet keeps the line from freezing. Costs a few cents.
Drain two buckets from the bottom valve to remove scale, and check under the tank. A water heater over 12 years old should be replaced before it fails.
Cooking grease, 'flushable' wipes and dental floss: responsible for half of our clog calls.
Find it today, not during the flood. Usually in the basement, on the street side, near the meter.
One call,
it's handled.
Emergency, repair or renovation project: we give you the straight answer on the phone, and a written estimate before touching anything.