We take care of you
Personalized advice
An hour with Ève or Naïma, by appointment. Free, reserved fitting room, coffee served, no obligation to buy.
Alterations
Free hemming on pants bought here. Other alterations from $20, done by a neighbourhood seamstress in 5 to 7 days.
Holds
Seven days with no deposit, thirty days with 20% down. A call is enough.
Special orders
Another size, another colour, a piece seen from a designer: ordered at no charge, delivered in 2 to 3 weeks.
Gift cards
Any amount, no expiry, printed on card stock. Free gift wrap all year.
The Ombelle card
One punch per $100 spent, $75 in store at the tenth. Your sizes and preferences kept on file.
Eco-friendly, concretely
Two-thirds of brands made in Québec or Canada. No plastic bags, reused hangers, your old clothes taken back for donation or repair.
In-store events
Meet a designer the first Thursday of the month, 5 to 8 pm. Swap sale in October, free repair workshop twice a year.
Our promise
No one follows you down the aisles, no one flatters you to sell. Exchange or refund within 30 days, tag or no tag.
One hour with Ève
The styling appointment is free, with Ève or Naïma. Here's how it goes.
- 01 You book A call or an email is all it takes. The fitting room is reserved for you, for one hour.
- 02 We talk about you What you really wear, what's sitting unused in your closet, your budget.
- 03 We try things on The pieces are pulled before you arrive. Coffee is served, nobody rushes you.
- 04 You leave free No obligation to buy. Your sizes and preferences are noted in the Ombelle card.
Alterations, prices posted
By a seamstress from the neighbourhood, in 5 to 7 days. The price is given before, never after.
Frequently Asked Questions
What sizes do you carry?
XS to 3XL in almost every section. Naïma knows every cut and will tell you which one fits well.
Can I exchange a piece?
Yes: exchange or refund within 30 days, tag or no tag.
How do I not miss the new arrivals?
New pieces come in on Tuesday and Friday mornings. One-of-a-kind pieces often go within 48 hours: Instagram is the best way to see them.
What do you do with my old clothes?
Bring them in: we take them back for donation or repair. The nicest ones may join the Friday second-hand rack.