What we do for you
Personalized advice
An hour with Ève or Naïma, by appointment, free and with no obligation to buy. Reserved fitting room, coffee served.
Alterations
Free hemming on pants and jeans bought here. Other alterations from $20, done by a neighbourhood seamstress in 5 to 7 days.
Holds
Seven days with no deposit, or thirty days with 20% down. A simple call is enough.
Special orders
Another size, another colour, a piece you saw from one of our designers: we order it at no charge, delivered in 2 to 3 weeks.
Gift cards
Any amount, no expiry date, printed on card stock. Free gift wrap all year.
The Ombelle card
One punch per $100 spent: the tenth gets you $75 in store. We also keep your sizes and preferences on file.
Eco-friendly, concretely
Two-thirds of our brands are made in Québec or Canada. No plastic bags, reused hangers, old clothes accepted for donation or repair.
In-store events
Meet a designer the first Thursday of the month, 5 to 8 pm. Fall swap sale in October, free repair workshop twice a year.
What we hear a lot
“I came in for a scarf and left with a coat I'm still wearing three years later.” — Josée, customer since 2022
An hour,
just for you.
Free, by appointment and with no obligation to buy. Here's how it goes.
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01
You book
A call or an email is all it takes to book the fitting room and the person who will help you.
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02
We talk about you
Your daily life, what you already wear, what you don't dare wear yet. Coffee is served.
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03
You try things on
Ève or Naïma bring you pieces chosen for you, in your size.
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04
You leave
With a piece, a list or nothing at all. We keep your sizes and preferences on file for next time.
What it costs,
written in advance.
No hidden fees at the till: here's what we charge, and what we offer.
What we are asked at the counter
Do I need an appointment for styling advice?
Yes, to book the fitting room and the person who will help you. The hour is free, with no obligation to buy.
What sizes do you carry?
From XS to 3XL, in women's and men's clothing. Naïma looks after plus sizes in particular.
When do new arrivals come in?
Tuesday and Friday mornings. Second-hand pieces come out every Friday.
What can I do with my old clothes?
Bring them to the shop: we accept them for donation or repair.
Saw a piece from a designer that isn't in the shop?
We'll order it at no charge in your size or colour. It arrives in 2 to 3 weeks.